See What Companies Are Actually Doing with VIBE.
From increasing sales and activating thousands of partners to running 300+ campaigns with a three-person team, these are real incentive programs solving real business problems.
Selected Proof Points
Selected results from the individual customer programs below—not aggregate VIBE-wide statistics.
Featured customer result
Commercial performance, built into a year-round strategy.
+13.4% Sales Growth from a Year-Long Advisor Incentive Strategy
A leading Canadian travel supplier wanted to increase bookings across a large, diverse advisor network while directing attention toward changing product, destination and commercial priorities.
Instead of relying on disconnected short-term promotions, the company built a year-long incentive strategy on VIBE combining targeted sales incentives, learning, gamification, communications, performance tracking and rewards.
A targeted gamified booking campaign also produced a 20% increase in bookings for the designated products.
What This Proves: A connected, year-round incentive strategy can support changing commercial priorities while linking learning, targeted activation and participant engagement to measurable sales performance.
Sophisticated logic behind a straightforward experience.
How a 2-3 Person Team Runs a Sophisticated Travel Advisor Incentive Program
A leading Canadian travel company operates a sophisticated rewards and sales incentive program serving thousands of travel advisors – with an internal program team of just 2-3 people.
The client retains ownership of strategy and commercial priorities while VIBE supports the operational execution, including data processing, campaign configuration, participant communications, reward fulfillment, tax administration and reporting.
When the company wanted advisors to learn about and begin using a newly launched booking platform, VIBE layered a 30-day Mission onto the existing program, moving advisors progressively from learning to action and feedback.
What This Proves: A lean internal team can oversee a sophisticated incentive program at scale while still having the flexibility to launch targeted campaigns when new business priorities emerge.
Automating a Top Performer Trip Incentive – Down to the Individual Participant
An office furniture manufacturer wanted partners to choose between continuing in its standard points program or pursuing a higher-value Top Performer Trip.
Those who opted into the travel incentive received individual revenue targets. Their program experience automatically changed to show progress toward their Trip Target and the number of remaining trip seats.
Standard points earning was paused while they pursued the trip. Once a partner achieved their individual target, VIBE automatically returned them to the standard incentive program and resumed their points earning.
No administrator needed to continually monitor performance and manually change participant eligibility.
What This Proves: Complex incentive strategies don’t have to create complex administration. Individual targets, segmentation, earning rules, qualification and changing eligibility can be built into the program and automated.
300+ Supplier-Funded Campaigns. Two Markets. Three Administrators.
A distributed North American organization uses VIBE to run supplier-funded employee sales incentives and peer recognition across two distinct markets.
The U.S. and Canada have different suppliers and campaigns, reward catalogues, currencies, tax treatment and communications. Canadian participant communications are delivered in English and French.
Yet both markets operate on the same VIBE infrastructure.
During the most recent 12-month period, 78.5% of eligible employees logged into the program, while 73% of employees received peer recognition. Behind the participant experience, VIBE ingests and processes 8 active daily sales data feeds and 5 user feeds.
The client oversees the program with an internal administration team of just three people.
What This Proves: Centralized infrastructure doesn’t require standardized programs. One platform can support different markets, suppliers, campaigns, languages, currencies, rewards and recognition strategies while keeping internal administration lean.
Different Programs.The Same Operational Advantage.
No two VIBE customer programs operate exactly alike. One uses incentives to influence thousands of independent travel advisors. Another combines supplier-funded employee SPIFFs with games and peer recognition. Another automatically moves individual partners between competing incentive strategies according to their choices and sales performance.
What they have in common is the ability to put sophisticated business logic behind a straightforward participant experience.
Across these customer programs, VIBE is being used to:
Process multiple daily sales and participant data feeds
Automate complex earning, eligibility and qualification rules
Manage programs serving large, distributed participant populations
Launch tactical promotions without creating separate programs
Target different products, markets and participant segments
Connect learning with sales incentives
Use games and Missions to drive specific behaviours
Manage reward fulfillment and tax administration
Support supplier-funded sales campaigns
Combine sales incentives with peer recognition
Operate distinct U.S. and Canadian programs on shared infrastructure
Support different currencies, reward catalogues and communications by market
Deliver English and French participant experiences in Canada
Give small internal teams the infrastructure to manage substantial program complexity
Built for Programs That Have Outgrown Simple Incentive Tools
The more successful an incentive program becomes, the harder it can be to manage. More participants bring more data. More business priorities create more rules and campaigns. Different participant groups require different offers. Rewards, communications, reporting, reconciliation and tax administration add operational work that often lands on a very small internal team.
VIBE is designed for organizations that need more sophistication from their incentive program without adding equivalent administrative overhead.
A Good Fit for VIBE
Questions About Running Complex Incentive Programs
Can a small team manage a large sales or channel incentive program?
Yes. VIBE is designed to automate much of the operational complexity behind incentive programs. One VIBE customer operates a sophisticated travel advisor program with an internal team of 2-3 people, while another oversees more than 300 supplier-funded campaigns across the U.S. and Canada with a three-person internal team.
Can VIBE automate complex incentive rules?
Yes. VIBE can automate rules involving participant eligibility, segmentation, individual performance targets, qualification and changing earning opportunities. In one customer program, partners pursuing a Top Performer Trip were automatically removed from standard points earning and automatically restored once they achieved their individual revenue target.
Can VIBE support multiple incentive campaigns at the same time?
Yes. Programs can support ongoing incentives alongside targeted promotions for different products, suppliers, participant groups or business objectives. One customer supported more than 300 supplier-funded sales campaigns over a 12-month period.
Can games be tied to actual sales activity?
Yes. Games can be triggered by qualifying sales or other defined behaviours and used as part of the incentive payout experience. One customer generated 65,535 game plays across 57 game campaigns in 12 months. In another customer program, a targeted gamified booking campaign produced a 20% increase in bookings for the designated products.
Can VIBE support both U.S. and Canadian incentive programs?
Yes. One VIBE customer operates distinct U.S. and Canadian incentive programs on the same platform, with different suppliers, campaigns, reward catalogues, currencies, tax treatment and communications by market. Canadian participant communications are provided in English and French.
Can sales incentives and employee recognition run on the same platform?
Yes. One customer uses VIBE for both supplier-funded employee sales incentives and peer recognition. Over 12 months, employees generated 42,316 peer recognitions, with 73% of employees receiving recognition.
Ready for a better operating model?
Your Incentive Program Can Be Sophisticated.Managing It Doesn’t Have to Be.
If spreadsheets, manual reconciliation or legacy incentive technology are limiting what your team can do, see how VIBE can simplify the operation behind the program while giving you more flexibility to influence performance.
